Hannah Turner is committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Use and Collection of Personal Information

In general, you can visit our website without telling us who you are and without revealing any information about yourself. However, if you use our site to order goods or to request information from us, you may need to register and will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.
We may use information that you provide:

• To register you with our website and to administer it

• For assessment and analysis (e.g. marketing, customer and product analysis) to enable us to review, develop and improve our services
  When you place an order with us you have the choice to:

• Create an account – this will allow you to use single-use discount codes (such as 10% for subscribing) and will make future purchases quicker and easier

• Check out as a guest – without creating an account
  If you subscribe to our mailing list, we will send you a newsletter approximately once a month with news such as:

• New product launches

• Sale events

• Other updates and offers
  You can unsubscribe from these emails automatically at any time. We do not sell or share our mailing lists with other companies.

Mobile Terms of Service

Hannah Turner Limited
Last updated: April 26, 2024
The Hannah Turner Limited mobile message service (the “Service”) is operated by Hannah Turner Limited (“Hannah Turner Limited”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by law, we may also modify these Mobile Terms at any time. Continued use of the Service following changes constitutes acceptance of the new terms.

Consent and Messages

By consenting to Hannah Turner Limited’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Hannah Turner Limited through your wireless provider to the mobile number you provided, even if your number is on a Do Not Call list.
Messages may include:

• Service-related messages: updates, alerts, order information, account alerts

• Promotional messages: offers, specials, reminders, marketing messages
  You do not have to sign up to make a purchase. Consent is not a condition of sale, and participation is voluntary.

Charges and Frequency

• We do not charge for the Service

• Standard message and data rates may apply depending on your mobile plan

• Message frequency varies

• You are responsible for all charges from your wireless provider

Opting Out

You may opt out at any time by:

• Texting STOP to HannahT, or

• Clicking the unsubscribe link in any text message (where available)
  You’ll receive a one-time confirmation message. If subscribed to multiple Hannah Turner Limited mobile programmes, you must unsubscribe from each separately. For support, text HELP to HannahT or email sales@hannahturner.co.uk.

Service Limitations

• We may change short codes or phone numbers used for the Service at any time

• Wireless carriers are not liable for delayed or undelivered messages

• You must provide a valid mobile number and re-subscribe if you change your number

• To the extent permitted by law, we are not liable for failed, delayed, or misdirected delivery of messages

Cookies

We use technology called “cookies” to improve the service we provide.

• A cookie is a small piece of data a website can send to your browser, which may then be stored on your system

• Cookies do not contain confidential information such as your address, phone number, or credit card details

• We do not exchange cookies with third parties or external data suppliers
  You can adjust your browser settings to refuse cookies if you wish. For more information, visit www.aboutcookies.org.

Security

We take reasonable steps to protect your personal information. However, we cannot guarantee the security of data disclosed online and will not be responsible for breaches unless caused by our negligence or wilful default.
If you wish to check what data we hold or would like your account deleted, please contact Hannah Turner at sales@hannahturner.co.uk. We will be happy to help.